BUUT B STORE

TERMS AND CONDITIONS

LAST UPDATED : FEBRUARY 18, 2024

1. Introduction and Website Use

Welcome to Buut B Store ("we," "us," or "our"). These Terms and Conditions govern your access to and use of our website, https://thebuutb.com (the "Site"), and the purchase of products from us. By accessing our Site or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website. We reserve the right to modify these Terms at any time, and such changes will be effective immediately upon posting.

2. Eligibility

To use this website and purchase products, you must be at least 18 years of age and possess a valid credit or debit card or other approved payment method. By placing an order, you confirm that all information provided is accurate and truthful. We reserve the right to refuse service or cancel accounts at our discretion if we believe a user has violated these Terms.

3. Product Information and Availability

We strive to describe our products as accurately as possible. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or reliable. Colors and packaging may vary slightly from what is shown on your device.

All products are subject to availability. We reserve the right to limit the quantity of products we supply or discontinue any product at any time without notice. If an item you ordered is out of stock, we will notify you and offer a refund or a suitable alternative.

4. Order Acceptance and Contract Formation

Placing an order on our Site constitutes an offer to purchase. A contract is formed only when we send you a Shipping Confirmation email. An order acknowledgement email does not constitute acceptance of your order.

We reserve the right to decline any order for reasons including, but not limited to:

  • Product unavailability.
  • Inability to obtain authorization for payment.
  • Identification of a pricing or product description error.

5. Pricing and Payment Terms

All prices are displayed in British Pounds Sterling (£) and are inclusive of VAT where applicable, unless stated otherwise. Delivery costs are calculated separately at checkout.

We accept major credit/debit cards and other secure payment methods as indicated on the Site. Payment is taken at the time of order placement. If we are unable to fulfill your order, a full refund will be processed.

6. Shipping and Delivery Policy

We deliver to addresses within the United Kingdom. Our shipping charges are calculated based on the weight of your order and your delivery location.

Mainland UK Delivery

Standard Delivery (Orders under £29.99 & under 10kg) £2.95
Free Delivery (Orders over £29.99, up to 10kg) Free
Heavy/Bulk Orders (Over 10kg) Standard rate + £2.95 per extra 10kg
Next Day Delivery Available at checkout

Out-of-Mainland UK Delivery

Includes NI, Highlands & Islands, Channel Islands, IOM, IOW

Standard Delivery (Up to 10kg) £5.49
Heavy/Bulk Orders (Over 10kg) £5.49 base + £5.49 per extra 10kg
Delivery Time Typically 2–3 working days
Note: Free delivery is not available for Out-of-Mainland UK addresses.

We aim to dispatch items promptly. However, delivery timescales are estimates and strictly not guaranteed. We are not liable for delays caused by third-party carriers or events outside our control.

7. Customer Responsibilities

You agree to comply with all applicable laws and regulations regarding your use of the Site and purchase of items. You are responsible for maintaining the confidentiality of your account information, including your password, and for restricting access to your computer.

It is your responsibility to ensure that the delivery address provided is correct. We are not liable for lost parcels due to incorrect or incomplete address details provided by you.

8. Returns, Refunds, and Cancellation Policy

We want you to be satisfied with your purchase. If you are not happy with your goods, you may return them in accordance with the following conditions:

  • Cancellation Rights: You have the right to cancel your order within 14 days of receiving the goods without giving a reason, under the Consumer Contracts Regulations.
  • Condition of Returns: Items must be returned unused, in original packaging, and in a resalable condition.
  • Perishable Goods: For hygiene and safety reasons, certain perishable items cannot be returned unless faulty.
  • Process: Please contact us at info@thebuutb.com to initiate a return. Customers are responsible for return shipping costs unless the item is faulty or incorrect.
  • Refunds: Refunds will be processed to the original payment method within 14 days of us receiving the returned goods.

9. Account Security

You are responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately. We will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge.

10. Limitation of Liability

To the fullest extent permitted by law, Buut B Store excludes all liability for any indirect, incidental, or consequential damages, including loss of profit or data, arising out of or in connection with the use of our Site or products.

Our total liability to you for any claim arising from the purchase of products is limited to the purchase price of those products. Nothing in these Terms limits our liability for death or personal injury caused by our negligence.

11. Intellectual Property Rights

All content on this Site, including text, graphics, logos, images, and software, is the property of Buut B Store or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Site without express written permission from us.

12. Privacy and Data Protection

We value your privacy. Your personal information is collected and used in accordance with our Privacy Policy. By using the Site, you consent to such processing and warrant that all data provided by you is accurate.

13. Prohibited Activities

You must not misuse our Site. You agree not to introduce viruses, trojans, worms, or other malicious material. Unauthorized access to our Site, server, or database is strictly prohibited and unlawful.

14. Changes to Terms

We may update these Terms and Conditions from time to time to reflect changes in our business or legal requirements. The updated version will be posted on this page, and your continued use of the Site constitutes acceptance of the new Terms.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes seeking resolution shall be subject to the exclusive jurisdiction of the courts of England and Wales.